Last Updated: 9 August 2026

Thank you for shopping with BeltBag. We are committed to ensuring that your order reaches you safely and within the expected delivery timelines.

Please read the following Shipping Policy to understand our shipping process, delivery timelines and related terms.

1. Where Do We Deliver?

BeltBag currently delivers orders within India only.

We do not currently offer international shipping. Customers located outside India may place an order only if the delivery address provided is within India.

If we introduce international shipping in the future, the applicable terms and charges will be updated on this page.

2. Is Cash on Delivery (COD) Available?

No. BeltBag does not currently offer Cash on Delivery (COD).

All orders placed through our Website must be paid for online at the time of placing the order.

We accept the payment methods made available on the Website at the time of checkout.

3. When Will My Order Be Shipped?

Orders are generally processed and shipped within 1–2 business days from the date the order is placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you will receive the relevant tracking details through the contact information provided at the time of placing the order.

4. How Long Will Delivery Take?

The estimated delivery timeline depends on the destination and location category.

Location	Estimated Delivery Time
Metro Cities	2–6 business days
Tier 2 & Tier 3 Cities	4–10 business days

These timelines are estimates and may vary depending on the delivery location, courier availability, weather conditions, public holidays, operational disruptions or other circumstances beyond our reasonable control.

Certain remote or difficult-to-service locations may require additional time for delivery.

5. Which Courier Will Deliver My Order?

We work with different delivery and logistics partners depending on the delivery location, serviceability and other operational considerations.

The courier partner assigned to your order may therefore vary from one order to another.

Once your order has been dispatched, you will be provided with tracking information wherever available so that you can monitor the progress of your shipment.

6. How Can I Track My Order?

Once your order has been shipped, we will share the tracking details with you through the contact information provided during checkout.

You can use the tracking information to check the status and estimated movement of your shipment.

Please allow some time for the tracking information to become active after the order has been handed over to the courier partner.

7. Are There Any Additional Shipping Charges?

Any applicable shipping charges will be clearly displayed at checkout before you confirm your order.

The final amount displayed on the order summary page at checkout is the amount payable by you for the order, subject to any changes made by you before placing the order.

We do not impose any additional charges after an order has been placed unless expressly communicated to and agreed upon by you.

8. Are Taxes Included in the Product Price?

All applicable taxes, including GST, are included in the prices displayed on the Website unless expressly stated otherwise.

The applicable amount payable by you will be displayed at checkout before you complete your purchase.

9. What Happens If Delivery Is Delayed?

While we make every reasonable effort to deliver your order within the estimated timelines, delivery may occasionally be delayed due to circumstances beyond our control, including:

• Adverse weather conditions;
• Natural disasters;
• Public holidays;
• Strikes or operational disruptions;
• Transportation or logistics delays;
• Courier service disruptions;
• Incorrect or incomplete delivery information;
• Remote or difficult-to-service locations; or
• Other unforeseen circumstances.

If there is a significant delay or an issue with your shipment, please contact us at contact@beltbag.in and our team will assist you in tracking the order and resolving the issue with the relevant delivery partner.

10. What If I Am Not Available When the Courier Attempts Delivery?

Our delivery partners may make multiple delivery attempts depending on their operational policies.

Please ensure that the mobile number provided at checkout is active and that someone is available at the delivery address to receive the order.

If an order cannot be delivered due to reasons attributable to the customer, including an incorrect or incomplete address, incorrect contact details, refusal to accept the package, or repeated failed delivery attempts, the shipment may be returned to us.

In such cases, additional shipping or re-delivery charges may apply if you request the order to be shipped again.

11. What If I Receive a Damaged or Incorrect Product?

Please inspect your package at the time of delivery.

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible at contact@beltbag.in with your order details and photographs/videos clearly showing the issue.

Any claim relating to damaged, defective or incorrect products will be handled in accordance with our Refunds & Exchange Policy.

12. Incorrect Shipping Address

Please carefully check your delivery address and contact details before placing your order.

Once an order has been shipped, we may not be able to modify the delivery address.

If you realise that you have entered an incorrect address, please contact us immediately at contact@beltbag.in. We will try to assist you, but we cannot guarantee that the address can be changed after dispatch.

BeltBag will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

13. Delivery to Remote Locations

Orders being delivered to remote, rural or otherwise difficult-to-service locations may require additional delivery time.

The delivery timeline displayed or communicated for such locations is an estimate and may vary depending on courier serviceability and local delivery conditions.

14. Changes to This Shipping Policy

We may update or modify this Shipping Policy from time to time to reflect changes in our shipping arrangements, delivery partners, business practices or applicable requirements.

Any changes will be posted on this page along with the updated “Last Updated” date.

15. Contact Us

If you have any questions regarding your order or our Shipping Policy, please contact us:

Email: contact@beltbag.in

We will be happy to assist you with your shipping or order-related queries.

By placing an order on BeltBag.in, you acknowledge that you have read and understood this Shipping Policy.

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